You can find a service provider by starting a search from the main homepage search bar, links internally or externally or any of the search areas on the site. You can search by location and select a preferred category, or you can search by keyword or name if you are looking for something specific.

Any listed service providers who are a BGA (British Grooms Association) Certified Freelancer can be identified by the inclusion of the BGA Certified Freelancer Logo/ Icon on their listing and in the results.

Each listing has up to date contact details for the service provider, as well as direct links to their website and social media pages where avaialble. If you send an enquiry through the listing using the ‘Send Enquiry’ button, this also goes directly to the service providers email so that they can contact you directly in response to your enquiry.

Unlike other directories that simply copy business details from other sites, our listings are added and maintained by the service providers themselves. This means that they have entered all of the information in person. If a listing expires and is not renewed by the service provider it is removed from the site. Our service providers are paid advertisers, and as such have an invested interest in keeping their listings up to date and receiving enquiries from our users.

The content of listings will depend on two things- the advertising package selected by the service provider, and the level of detail they have chosen to share in the advert. This means the content of listings can vary. All listings are required to have a minimum level of information, but you will find some have more detail or images than others. However, on all listings, you are able to contact the service provider directly to request more information.

All listings have the ability for reviews to be submitted, this can be done from the listing page. If you scroll right to the bottom of the listing, you can submit your review score and wording in the ‘Add a Review’ section. All listings are manually approved prior to publication. This function is not available on Basic listings. If you want to remove a review that you have submitted, then you need to contact us at admin@liverylist.co.uk to make a removal request.

You can add your listing to the site in just a few minutes. Simply click on the ‘Add My Services’ link, select an advertising package and follow the sign-up process. At the end of sign up, if you are satisfied with your listing preview, payment is made with credit/ debit card securely via Stripe, and your listing is live within a couple of hours. Plus listings are shared to our social media pages too wihtin 48 hours. You are able to log in 24/7 and make any changes to your listing which are reflected immediately on the published version.

Yes! For those only wanting a very basic listing but to have a presence on the directory, we offer Basic listings for free, although the content is minimal. For those wanting to be able to provide a little more details, extra photos, website or social links, we have the Plus option which is only £29 per year.

All listings are added on an automatic renewal, cancel anytime basis. When you create a listing, a subscription will be set up to automatically renew the listing upon expiry (for Basic listings this is not a payment subscription, but just to allow access during the subscription period). To cancel your listing is easy. You simply need to log in to your account on LiveryList, navigate to ‘Subscriptions’ and select ‘Cancel’. You can do this at any time. This will prevent any future renewal being processed, and the listing will be removed at the end of its paid term. Following any cancellation requests, we do send a confirmation email. If you need the listing removed earlier than the end of the current subscription period then you can rpely to this email to request as such. Further information on cancellations is in our Terms and Conditions page.

EquiCrew covers extensive options for groom, riding and coaching services, as well as for listing qualifications/ training and othe rimportant information. Whilst we endeavour to cover all types of services on our options, we understand that the industry evolves and we’re happy to add other options upon request.

EquiCrew is designed for promoting freelance and ad-hoc services, rather than a platform to find full time employment. However, any service providers are welcome to add a listing, but are requested to be clear what type of services they are able to offer, and to specify if they are seeing a particular type of employment or role.

EquiCrew is part of the LiveryList Group which is an established directory platform for the equestrian community in the UK. Whilsta new directory, EquiCrew utilises this network and cross promotion to increase its reach both through the website and social pages. We also don’t just approve your listing and let it sit there, we constantly promote our listed yards, as well as for Plus advertisers, following your yard social media accounts and sharing any posts that are relevant to our users.

The best way to have an effective listing is to make sure that you include as much information as possible. Make sure you include all of the services you offer, and give as much detail as possible about your experience and skills in your listing wording. If you have a Plus listing, make sure you add your website or social links if these are available. Make sure you log in regularly to keep your description and information up to date.

Yes, EquiCrew holds a Site Security Certificate, you will also see a little green tick next to the web address in search engines showing we are rated safe by website security programs such as Norton Antivirus. All payments are processed externally via Stripe – which is secure and encrypted- meaning that no bank or payment details are stored on our server or database.

We are GDPR compliant and registered with the ICO (Information Commissioners Office) as per the new GDPR legislation brought in on 25th May 2018. We have a Data Policy for our users who are made fully aware of what data we store, and what we use it for, details of which can be found in our terms and conditions. We do not automatically store details of those making enquiries to listed yards on the site. We do not sell, share or publish our contact or client lists. We also do not publish email addresses on our listings which means people cannot trawl our sites to take these contact details.

We offer full support for our users and advertisers. The best method is to contact us by email admin@liverylist.co.uk where we should reply to you within 24 hours, or you can submit the contact form below.